Frequently Asked Questions
Everything you need to know about our premium audio devices and shopping experience.
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, generally ranging from 7-14 business days.
Do your headphones and speakers come with a warranty?
Yes, all electronics purchased through Ringtones come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
What is your return policy for open-box electronics?
We accept returns within 30 days of purchase. For hygiene reasons, in-ear headphones must be unopened, while over-ear headphones and speakers can be returned in original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my package once it has shipped?
Once your order is processed, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal to follow your shipment in real-time.
Are the products sold on Ringtones authentic?
Absolutely. Ringtones is an authorized retailer for every brand we carry. All products are 100% authentic, brand new, and ship in their original retail packaging.